Table of Contents - Cost Recovery and the Crisis of Service Delivery in SA

ACKNOWLEDGEMENTS

PREFACE

LIST OF CONTRIBUTORS

INTRODUCTION
by John Pape and David A. McDonald

CHAPTER 1
The Theory and Practice of Cost Recovery in South Africa
by David A. McDonald

CHAPTER 2
Debt, Disconnection and Privatisation
The Case of Fort Beaufort, Queenstown and Stutterheim
by Greg Ruiters

CHAPTER 3
Massive Cutoffs
Cost Recovery and Electricity Service in Diepkloof, Soweto
by Grace Khunou

CHAPTER 4
Cost Recovery and Prepaid Water Meters and the
Cholera Outbreak in KwaZulu-Natal
A case study in Madlebe
by Hameda Deedat and Eddie Cottle

CHAPTER 5
They are Killing us Alive
A Case Study of the Impact of Cost Recovery on
Service Provision in Makhaza Section, Khayelitsha
by Mthetho Xali

CHAPTER 6
The Struggle Against Encroachment
Constantia and the Defence of White Privilege in the New South Africa
by John Pape

CHAPTER 7
Viva Prepaids, Viva!
Assessing New Technology for Cost Recovery
in the Rural Northern Cape
by Hameda Deedat

CHAPTER 8
The Bell Tolls for Thee:
Cost Recovery, Cutoffs, and the Affordability
of Municipal Services in South Africa
by David A. McDonald

CHAPTER 9
Looking for Alternatives to Cost Recovery
by John Pape

INDEX